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The Brief

We Are Open conducted a full review of project documentation relating to CIPD’s Learning Platform project as well as stakeholder interviews. We helped to collate existing user stories, business requirements, and platform wish-lists. User journeys and digital tool requirements were extrapolated, and a gap analysis conducted to highlight areas where further research or activities on the part of CIPD would be necessary or beneficial. We produced full fledged digital transformation recommendations as well as concept screens for their new platform.

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We Are Open worked with the CIPD on our Learning and CPD solution. [The team] built a great rapport with the stakeholders and quickly understood the problem, the business and the wider context in which we operate. We Are Open helped us enormously to make sense of where we were and what we still needed to do in order to make progress with our project.

Sarah Corney

The client

CIPD is a “professional body for experts in people at work.” With hubs in the UK, Ireland, Middle East and Asia, they’re a career partner to more than 150,000 members around the world. Learn more about CIPD.

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